We are sorry to hear that you are looking to return any part of your oder. Our returns policy below details a summary of details, though do get in touch if you have any further questions.

 RETURNS POLICY

If you are unhappy with your purchase for any reason, we will be happy to offer you a full refund within 14days. Your item must be unused and returned in the same condition that you received it then you will be eligible for a return.

REFUNDS

Once your return is received, we will send you an email to notify you that you have been reimbursed to your credit card or original method of payment.

Please ensure you obtain proof of return to avoid any disputes.
If you have any questions or concerns about returns and refunds please contact: ask@thecottonpoet.com

EXCHANGES 

We only replace items if they are defective or damaged. If you need to exchange it for the same item but different size for example, send us an email at ask@thecottonpoet.com.  Note policy of timeframe and condition for returns applies to exchanges too.

SHIPPING

Please include details of your order with your return to ensure it can be correctly processed.

You will be responsible for paying for your own shipping costs for returning your item unless the item has been dispatched in error or agreed faulty post inspection on return. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.